This is our extremely busy time, so ORDER EARLY and please read below guidelines for ordering here on our website and shopping in the store. Our turn around time is very extended so please be patient, we work as fast as we can.
Shipping times: Overnight and 2nd Day are shipping times NOT the time it takes us to process your order.
Ordering on our website: Make sure your address and your order is correct. Fill in the shipping address and the shipping choices will appear. Every time we have to manually make changes it will extend the processing time. For shipping questions please consult our shipping policy. Make sure you have remembered to order everything you need. Every time we need to manually add to your order it will extend the processing time.
Questions about products: Please look under the specific product for answers to a lot of the questions you might have.
Phone orders: If you are able to, please order here on our website, your order will be processed faster. If you for some reason can’t, please have your order prepared and credit card ready to expedite the order process. There is an extra handling fee for phone orders. Every time we have to make changes in your order it will extend the processing time. For shipping questions please consult our shipping policy.
Processing orders: The processing time will be extended if you order more than the limit we have set for “our own” products. Due to demand we reserve the right to limit quantities and cancel orders that does not adhere to our directions on the website, a refund will be issued.
For security reasons we do not have access to your credit card information, so when adding to your order we need that information or we can’t process the order. Please call in with the information.
VERY IMPORTANT: Overnight and 2nd Day shipping are the shipping times NOT the time it takes us to process your order. We take great care when packing your order, but as soon as the shipment leaves our store, we do not have any control over the handling of your order or the time it takes your order to reach the destination.
Shopping in store: We have to take care of our employees, you our customers and ourselves, please consider this when you plan your visit. We limit how many customers we have in the store at one time, right now the number is 6, but this might change. You must wear a face mask and we ask you to observe social distancing when shopping. Be patient if you have to wait outside, have a shopping list ready. You may bring your own shopping bags, but we do not pack them. We love that you like to spend time in our store, and there is a lot to look at and choose from, but please think about your fellow shoppers and limit your shopping time.
We do not set things aside, and if you want to be sure to get “our own” products, you need to order them well ahead of pick up time
Curbside pick-up is suspended.
At scandinavian butik we understand the severeness of the COVID – 19/Coronavirus and are taking precautions for our customers and employee’s sake. We follow the State of CT and The City of Norwalk’s Health Department guidelines in food handling. Until further notice the Café will be closed.
Please be careful, take care of yourself and your family and stay safe!
We are located:
349 Main Ave, Norwalk, CT 06851
For directions and opening hours please go to the Visit page
Doris og Marianne and all our helpers